Lucky 68 Privacy Policy

1. Introduction

This Privacy Policy explains how Lucky 68 collects, uses, stores and protects the personal information of users who register and use the Lucky 68 platform at lucky68.st. It applies to all services offered on the platform, including sports betting, casino games, fish games, promotions and the Lucky 68 mobile app.

By creating a Lucky 68 account and using our services, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and processing of your personal data as described here. If you do not agree with any part of this policy, please do not use the platform.

Lucky 68 takes data privacy seriously. We understand that Pakistani users value their personal information and we are committed to handling it responsibly, transparently and securely. This policy is written in plain language so that you know exactly what to expect — no confusing legal jargon, just a straightforward explanation of how your data is managed.

2. Data We Collect

Lucky 68 collects personal information in several ways — directly from you when you register or use the platform, automatically through your device and browser as you navigate the site, and occasionally from third-party payment processors and identity verification services.

2.1 Information You Provide Directly

• Full legal name and date of birth provided during registration.
• Contact details including your mobile number and email address.
• Identity verification documents such as a government-issued photo ID and proof of address, where requested for KYC purposes.
• Payment-related information including your JazzCash or Easypaisa mobile number, Raast ID, bank account details or card details used for deposits and withdrawals — handled through encrypted channels.
• Any communications you send to Lucky 68 support, including live chat logs and support ticket content.
• Preferences and settings you configure within your Lucky 68 account dashboard.

2.2 Information Collected Automatically

• Your IP address, device type, operating system and browser version each time you access the platform.
• Pages visited, time spent, links clicked and other behavioural data collected through cookies and analytics tools.
• Mobile device identifiers when you use the Lucky 68 app on Android or iOS.
• Geolocation data at the country or city level, derived from your IP address, to support platform operations.
• Session data including login timestamps and platform activity logs retained for security and fraud prevention purposes.

2.3 Information from Third Parties

• Identity verification outcomes from KYC service providers used to confirm your identity during the account verification process.
• Transaction confirmation data from payment processors including JazzCash, Easypaisa and Raast to reconcile deposits and withdrawals against your account balance.
• Fraud risk scores and alerts from third-party anti-fraud systems used to protect the platform and its users.

3. How We Use Your Data

Lucky 68 uses the personal data we collect for specific, clearly defined purposes. We do not use your data in any way that goes beyond what is described below. The primary purposes for which your data is used are as follows:

3.1 Account Operations

Your registration data, contact details and identity information are used to create and maintain your Lucky 68 account. This includes verifying your age and identity, managing your account balance, processing your PKR deposits and withdrawals, and communicating with you about your account status, transaction confirmations and security alerts.

3.2 Platform Improvement and Personalisation

Usage data collected automatically — including the games you play, the sports markets you bet on and the features you use most — is used to improve the Lucky 68 platform, fix technical issues and tailor the experience to what Pakistani users actually want. For example, if a large number of users are consistently accessing PSL betting markets, we use that data to prioritise cricket-related features and promotions.

3.3 Fraud Prevention and Security

Lucky 68 uses technical and behavioural data to detect and prevent fraudulent activity on the platform. This includes identifying unusual login patterns, flagging suspicious betting behaviour, detecting duplicate accounts and preventing unauthorised access. This processing is essential for protecting all users on the platform, not just the individual concerned.

3.4 Promotions and Communications

If you have opted in to receive marketing communications, Lucky 68 will use your contact details to send you information about bonuses, promotions, cricket free bets, PSL offers, casino cashback deals and platform updates. You can opt out of these communications at any time through your account settings or by contacting support.

3.5 Legal and Compliance Obligations

Lucky 68 may be required to process and retain certain personal data to comply with anti-money laundering (AML) obligations, fraud reporting requirements and other applicable legal obligations. In such cases, data is retained for the period required by law and is not used for any other purpose.

4. Legal Basis for Processing

Lucky 68 processes your personal data on one or more of the following legal grounds, depending on the specific processing activity:

• Contractual necessity: Processing your account data, identity information and payment details is necessary to provide the services you have agreed to use when creating a Lucky 68 account. Without this processing, your account cannot function.
• Legitimate interests: Processing technical and usage data for fraud prevention, security monitoring and platform improvement is carried out on the basis of legitimate interest. Lucky 68's interest in maintaining a secure and well-functioning platform benefits all users.
• Consent: Where Lucky 68 sends you marketing communications or uses non-essential cookies, this is done only on the basis of your explicit consent. You may withdraw your consent at any time without affecting the lawfulness of processing already carried out.
• Legal obligation: Where Lucky 68 is required to retain or disclose personal data by applicable law — for example, AML record-keeping requirements — processing is carried out on the basis of legal obligation.

5. Data Sharing

Lucky 68 does not sell your personal data to any third party. We share your information only in the limited circumstances described below, and only to the extent necessary for the specific purpose.

5.1 Payment Processors

To process your PKR deposits and withdrawals, Lucky 68 shares the minimum necessary financial data with payment processors including JazzCash, Easypaisa, Raast and partner banking institutions. These processors handle your payment data under their own privacy frameworks and are required to maintain appropriate security standards.

5.2 Identity Verification Providers

During the KYC process, Lucky 68 may share your identity documents and personal details with accredited identity verification service providers. These providers return a verification outcome to Lucky 68 and are contractually prohibited from retaining or using your data for any other purpose.

5.3 Technical Service Providers

Lucky 68 uses third-party providers for services including cloud hosting, platform analytics, fraud detection and customer support tools. These providers act as data processors on behalf of Lucky 68 and are permitted to process your data only for the specific purpose of delivering the contracted service.

5.4 Legal Disclosure

Lucky 68 may disclose personal data to law enforcement agencies, regulatory authorities or other official bodies where required to do so by applicable law, or where there is a legitimate legal basis such as the prevention or investigation of serious crime.

6. Cookies and Tracking

Lucky 68 uses cookies — small text files stored on your device — to make the platform work correctly, remember your preferences and understand how the site is being used. The following types of cookies are used on lucky68.st:

6.1 Essential Cookies

These cookies are strictly necessary for the platform to function. They keep you logged in during your session, maintain your account security, and enable core features like deposit processing and bet placement. You cannot opt out of essential cookies without disabling platform functionality entirely.

6.2 Preference Cookies

These cookies remember your settings and choices — such as your preferred language, display options and game settings — so that you do not have to reconfigure them every time you visit Lucky 68. They make the platform more convenient to use on repeat visits.

6.3 Analytics Cookies

With your consent, Lucky 68 uses analytics cookies to understand how users navigate the platform — which pages are visited most, how long users spend on particular sections, and where technical issues are encountered. This data is aggregated and anonymised and is used to improve the platform experience for all Pakistani users.

6.4 Managing Cookies

You can manage or delete cookies at any time through your browser settings. Most modern browsers allow you to block third-party cookies, clear existing cookies or receive a notification before a cookie is stored. Note that blocking essential cookies will prevent certain features of Lucky 68 from working correctly.

7. Data Retention

Lucky 68 retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The retention periods applied to different categories of data are as follows:

• Account data: Retained for the duration of your account and for a period after account closure, in accordance with applicable record-keeping obligations.
• Transaction records: PKR deposit and withdrawal records are retained for the period required by anti-money laundering regulations, typically a minimum of five years from the date of the transaction.
• Identity documents: KYC documents are retained for the period required by applicable AML and compliance obligations. Once the retention period expires, documents are securely deleted.
• Support communications: Live chat logs and support ticket content are retained for a reasonable operational period and then deleted, unless the content is relevant to an ongoing dispute or legal matter.
• Analytics data: Aggregated, anonymised usage data may be retained indefinitely for platform improvement purposes, as it cannot be used to identify individual users.
• Marketing preferences: Records of your consent or opt-out for marketing communications are retained as long as needed to honour your preferences and demonstrate compliance.

When personal data is no longer required and the applicable retention period has expired, Lucky 68 securely deletes or anonymises it so that it can no longer be associated with you as an individual.

8. Your Rights

As a user of Lucky 68, you have rights in relation to the personal data we hold about you. These rights can be exercised by contacting the Lucky 68 support team through the live chat inside your account. Lucky 68 will respond to all valid data requests within a reasonable timeframe.

• Right to access: You have the right to request a copy of the personal data Lucky 68 holds about you. This is sometimes called a Subject Access Request (SAR). We will provide the information in a clear, readable format.
• Right to correction: If any personal data we hold about you is inaccurate or out of date — for example, a change of mobile number or address — you have the right to request that it be corrected. Many details can be updated directly through your account dashboard.
• Right to deletion: In certain circumstances, you have the right to request that Lucky 68 delete your personal data. Note that some data must be retained to comply with legal obligations and cannot be deleted on request.
• Right to restrict processing: You may request that Lucky 68 temporarily stop processing your data in certain circumstances — for example, while a dispute about its accuracy is being resolved.
• Right to withdraw consent: Where processing is based on your consent — such as marketing communications or non-essential cookies — you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
• Right to data portability: You may request that Lucky 68 provide your personal data in a structured, commonly used and machine-readable format, where this is technically feasible.

9. Children and Minors

Lucky 68 is strictly an adult platform. The services offered — including sports betting, casino games and fish games — are for users aged 18 and over only. Lucky 68 does not knowingly collect personal data from anyone under the age of 18.

If a user provides false information about their age during registration and creates an account while under 18, Lucky 68 will close the account immediately upon discovery, void any associated balance and delete the personal data collected, except where retention is required for legal reasons such as fraud reporting.

If you believe that a minor may have created a Lucky 68 account without authorisation, please contact support immediately so the situation can be investigated and resolved without delay. Lucky 68 takes underage access very seriously and will act promptly on any credible report.

10. Security Measures

Lucky 68 takes the security of your personal data seriously and applies a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration or disclosure.

• All data transmitted between your device and the Lucky 68 platform is encrypted using SSL/TLS protocols. The padlock icon in your browser address bar confirms that your connection is secure.
• Personal data held on Lucky 68 servers is stored in encrypted form and access is restricted to authorised personnel who require it to fulfil their job responsibilities.
• Payment data is processed through tokenised, encrypted payment channels. Lucky 68 does not store full card numbers or complete mobile wallet credentials on its own servers.
• Lucky 68 maintains access logs for all internal data systems, which are reviewed regularly to identify any unusual access patterns.
• Regular security assessments are conducted to identify and address potential vulnerabilities in the platform's infrastructure.

While Lucky 68 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also have a role to play — use a strong, unique password for your Lucky 68 account, do not share your login credentials with anyone, and contact support immediately if you suspect your account has been compromised.

11. Changes to This Policy

Lucky 68 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements or the services we offer. When we make material changes, we will update the "Last Updated" date at the top of this page.

For significant changes — such as a new category of data being collected or a new purpose for processing — we will notify registered users through an in-platform notification or by email. Your continued use of Lucky 68 following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

We recommend reviewing this page periodically so that you are always aware of how your personal data is being handled. If you have any questions about a recent update, the support team is available around the clock to explain the changes in plain terms.

12. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way Lucky 68 handles your personal data, please do not hesitate to get in touch. Our support team is available 24 hours a day, 7 days a week through the live chat feature inside your Lucky 68 account.

For data-specific enquiries — such as subject access requests, data deletion requests or questions about how a particular piece of your information is being used — please have your account reference number ready when you contact support. This allows the team to locate your records and provide an accurate, timely response.

You can also find answers to the most common questions about Lucky 68 accounts, payments and platform rules on the FAQ page. For a full overview of platform rules, please review our Terms and Conditions.